Privacy Policy

Who we are

LBM Systems, LLC is a privately-held corporation. We provide software solutions for document management and professional services to help companies and end-users implement an effective document management process. Our privacy policy is simple and we handle information based on the business relationship we have with our customers and partners.

Description

When you visit our website or use our products you consent to LBM Privacy Policy and agree to be bound by it and/or to our Terms of Services for the products you are using. We care about the privacy of our customers and we protect their information as we protect ours. Our applications known as: AXIAR, ClusterQue, AXIAR Green, AXIAR Retrieve, AXIAR Format in addition to our websites Lbmsys.com, papersavingsoftware.com, clusterque.com and any subdomain are part of LBM Systems. Any customized application used by our partners will be bound by the partners agreement and the partner’s Terms of Services and Privacy Policies.

Customer Data Privacy Statement

At LBM Systems, we value the trust our customers place in us. We are committed to protecting your personal information and using it responsibly.

We collect data from customers solely for the purpose of providing, supporting, and improving our products and services. This data may include contact details, transaction history, service preferences, and relevant communications — all used to maintain and enhance the business relationship between you and our company.

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.
Your information is handled with strict confidentiality and is used exclusively for:

  • Managing and fulfilling your orders or service requests
  • Communicating with you about your account or service
  • Providing customer support
  • Customizing and improving your experience with us
  • Complying with legal obligations, when required
  • Access to customer data is limited to authorized personnel only, and we take appropriate technical and organizational measures to ensure your information is secure.
  • We don’t store credit card details, nor do we process credit cards ourselves. Instead we only use trusted sources. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

We are committed to transparency and respect your privacy. If you have any questions about how your data is collected or used, feel free to contact us.

Cookie Usage Statement

At LBM Systems, your privacy is important to us. We want to assure you that our website does not use cookies to track, store, or collect any personal or usage information.

This means:

  • We do not track your browsing activity.
  • We do not store any data on your device through browser cookies.
  • We use web analytics services (currently Google Analytics), to help us understand the online traffic to our website.

Our goal is to provide you with a straightforward, secure browsing experience without compromising your privacy. You can access and use our website fully without having to accept any cookie prompts or consent banners because no cookies are used at all.

If our policy ever changes, we will clearly notify users and update this statement accordingly.

For questions about privacy or data handling, please contact us.